Yesterday I bought some juicy-looking strawberries from Cold Storage, the main supermarket chain in Singapore. I got them home to find nearly all of them mouldy. Great, no strawberries. It was the last straw to a crap morning. They picked the wrong person to mess with, I was in the the mood to complain.I sent an email to their customer service department. I know they were only $6 but it’s not the point. It’s not the first time.
Within 2 hours the store manager had contacted me, apologised and said he’d personally deliver some new strawberries and a refund the next day.
He’s just been.
I’m gob-smacked! A-mazing!
Can you imagine that EVER happening at any supermarket in the UK, or indeed anywhere else in the world?
I love this country, now if only they could get to grips with their restaurant service.